Shipping policy

Shipping Policy – Myeuvapes

At Myeuvapes, we are committed to providing fast, reliable, and transparent delivery services throughout Europe.

1. Order Processing Time

All orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • During peak periods or promotional events, processing times may be slightly extended.

You will receive a confirmation email once your order has been successfully processed.

2. Estimated Delivery Times

Delivery time depends on stock location and destination country.

🇪🇺 EU Warehouse Shipping

Orders shipped from our European warehouses are generally delivered within:

3–5 business days

This is the fastest and most reliable option for customers within the EU.

🌍 Standard International Shipping

For products shipped from non-local stock:

7–15 business days

Delivery time may vary depending on customs procedures and local courier services.

We primarily cooperate with DHL Express and trusted regional logistics partners to ensure efficient handling and delivery.

3. Shipping Areas & Fees

We currently ship to most European countries.

  • Shipping costs are automatically calculated at checkout.

  • The final shipping fee depends on destination, weight, and selected shipping method.

  • All applicable charges will be displayed before payment confirmation.

Please review your shipping details carefully before completing your purchase.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email including:

  • Tracking number

  • Carrier information

You may track your parcel via:

  • 17Track

  • The official website of the courier

Tracking updates may take 24–48 hours to appear after dispatch.

5. Important Information

Please ensure your delivery address is complete and accurate.

Myeuvapes is not responsible for:

  • Delays caused by incorrect or incomplete addresses

  • Failed delivery attempts due to recipient unavailability

  • Delays caused by customs inspections or force majeure events

If a parcel is returned due to address errors or repeated failed delivery attempts, additional reshipping fees may apply.

For delivery scheduling issues, please contact the courier directly using your tracking number.

6. Need Help?

If you have any questions about your shipment or order status, please contact us at:

📧 info@myeuvapes.com

Our customer support team aims to respond within 12 business hours.

Thank you for choosing Myeuvapes.